Privacy Policy

1. Scope

This Privacy Policy applies to information shared with SURFONIX through direct communication channels made available on or referenced from this website, including email, Telegram, WhatsApp, WeChat, and similar contact methods.

This page is intended as a general privacy notice for business inquiries and professional communications related to SURFONIX services.

2. Information we may receive

We may receive personal and business contact information that you voluntarily provide when reaching out to us. This may include your name, company name, job title, email address, phone number, messaging account details, and the contents of your message or attached materials.

At the time of publication, SURFONIX does not use website contact forms to collect personal data directly through this website.

3. How we use information

We use the information you share with us to respond to inquiries, evaluate potential projects, prepare technical or commercial proposals, maintain business correspondence, and deliver consulting or related professional services.

We do not use your information for automated decision-making or profiling.

4. Legal grounds

Where applicable, we process information because you requested contact prior to a potential business relationship, because you voluntarily communicated with us, because processing is necessary to take steps connected with a potential contract or service relationship, or because we have a legitimate interest in responding to professional inquiries and maintaining business records.

5. Data sharing

We do not sell, rent, or disclose your personal information to third parties for their own advertising or marketing purposes.

In the ordinary course of business, information may be processed through service providers or communication platforms that support email, messaging, hosting, document exchange, or business collaboration. Such providers process information within their own technical environments and terms.

6. International communications and transfers

SURFONIX works internationally. As a result, information exchanged with us may be accessed, stored, or processed across more than one jurisdiction depending on the nature of the communication, the project context, and the communication platform used.

Where cross-border processing or transfers occur, we aim to use such processing only where reasonably necessary for communication, project evaluation, service delivery, system operations, or legitimate business administration.

7. Retention

We retain correspondence and related contact information only for as long as reasonably necessary for communication, project evaluation, service delivery, recordkeeping, compliance, or legitimate business purposes.

If you would like us to delete specific communications where feasible, you may contact us with your request.

8. Security

We use reasonable organizational and technical measures designed to reduce the risk of unauthorized access, disclosure, loss, misuse, or alteration of the information we receive.

These measures may include access control, limited internal access, careful use of communications platforms, and practical data minimization in ordinary business workflows.

9. Your rights

Depending on the laws applicable to your location, you may have rights relating to access, correction, deletion, restriction, objection, withdrawal of consent where relevant, or portability of your personal data.

To make a privacy-related request, please contact us at info@surfonix.com.

10. Complaints

If you have concerns about how we handle your information, please contact us first so that we can review and respond to your concern appropriately.

Depending on your jurisdiction, you may also have the right to raise a complaint with the relevant privacy or data protection regulator.

11. Children’s information

This website and the related services are intended primarily for businesses, engineers, managers, investors, and other professional users. They are not directed to children.

If we become aware that we have unintentionally received personal information relating to a child where this is not appropriate, we will take reasonable steps to delete it or stop processing it as required by applicable law.

12. Contact details

Privacy-related inquiries may be directed to SURFONIX using the following details:

Company name: JSC SURFONIX
Email: info@surfonix.com
Phone: +7 927 697 72 24
Address: Ul. Neftyanikov, 20-5, Samara 443065, Russia

You may also use the communication channels listed on the Contact page where appropriate for business correspondence.

13. Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or website changes.

The current version of this policy is published on this page and applies from the effective date shown above.